Terms of Service

Westbury Home

Last updated: 9 October 2026

Welcome to Westbury Home. These Terms of Service govern your use of our online store and purchases made through our website.

By accessing our website or placing an order, you agree to these terms, subject to your statutory rights under applicable UK law.

1. About Us

Westbury Home is an online retailer specialising in homeware, home décor, furnishings and household accessories.

Business Address:
46 Llys Cynon, Hirwaun, Aberdare, CR44 9PR, United Kingdom

Email: support@westburyhome.co.uk

2. Products

We aim to provide accurate product descriptions, photographs, prices and specifications.

Product colours and appearances may vary slightly due to screen settings, lighting or manufacturing variations.

All products are subject to availability.

Nothing in this section affects your statutory rights to receive goods that are as described, fit for purpose and of satisfactory quality.

3. Pricing and Payment

All prices are displayed in British pounds sterling (GBP).

Applicable taxes and delivery charges will be disclosed before customers confirm their purchases.

Payments are processed securely through the payment methods available at checkout.

4. Orders

Once an order is placed, an order confirmation will be sent to the email address provided.

An order acknowledgement does not necessarily constitute acceptance.

A contract is formed when we accept your order, normally through dispatch confirmation.

If an order cannot be fulfilled, we will inform the customer and refund any payment received for unavailable goods.

5. Shipping and Delivery

Delivery locations, available shipping methods and applicable charges are displayed during checkout.

We aim to dispatch and deliver orders within the timeframes communicated to customers.

If delivery is delayed, customers retain their rights under applicable consumer legislation.

Please refer to our Shipping Policy for further information.

6. Returns and Refunds

Customers may exercise their statutory cancellation rights for eligible online purchases within 14 days of receiving their goods.

Products that are faulty, damaged or not as described are covered by applicable UK consumer protection laws.

Please refer to our Return and Refund Policy for further details.

7. Acceptable Website Use

Customers agree not to use our website for fraudulent, unlawful or harmful purposes.

Unauthorised access, interference with website operations and distribution of malicious software are prohibited.

8. Intellectual Property

Our website content, including logos, descriptions, graphics and other materials, belongs to Westbury Home or the relevant rights holders.

Unauthorised commercial reproduction is prohibited.

9. Limitation of Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any liability that cannot legally be excluded.

We are responsible for foreseeable losses caused by our breach of contract or failure to use reasonable care and skill.

Your statutory rights remain unaffected.

10. Privacy

Personal information is processed in accordance with our Privacy Policy and applicable UK data protection legislation.

11. Changes to These Terms

We may update these terms to reflect operational or legal changes.

Updated terms will apply to future orders and website use, without retrospectively removing rights under existing contracts.

12. Governing Law

These terms are governed by the laws of England and Wales.

Customers retain their applicable mandatory consumer protections and legal rights.

13. Contact Information

Westbury Home

46 Llys Cynon
Hirwaun, Aberdare
CR44 9PR
United Kingdom

Email: support@westburyhome.co.uk