Customer Support
Customer Support
We're Here to Help
At Westbury Home, we believe excellent customer service is an important part of creating a positive shopping experience.
Our aim is to make it easy for customers to find information, receive assistance and shop with confidence.
How Can We Help You?
Our support team can assist with:
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Questions about products and specifications
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Help with orders and payments
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Delivery information and tracking
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Returns, exchanges and refunds
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Missing, damaged or incorrect items
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General customer enquiries
Contact Our Team
For assistance, please email:
When contacting us about an existing order, please include your order number and a brief description of your enquiry.
Returns and Refund Assistance
If you would like to return an item or request a refund, please contact our customer service team before sending a parcel.
We will provide return instructions and explain the applicable process.
Your statutory consumer rights remain unaffected.
Business Correspondence Address
Westbury Home
46 Llys Cynon
Hirwaun
Aberdare
CR44 9PR
United Kingdom
Please note that this correspondence address is not automatically a returns collection location.
Westbury Home — Making Everyday Living Better.